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Terms of Service

Last updated: November 2, 2026

These terms cover your use of Billfinch, the website at billfinch.app, the web app at my.billfinch.app and the Billfinch mobile apps. By using Billfinch you agree to them.

The service

Billfinch helps businesses schedule sessions, take bookings, and keep track of packages, invoices and payments, with apps for the business, the families it teaches, and its teachers.

Payments

• Card payments are processed by Stripe on the business's own Stripe account and are subject to Stripe's terms. Billfinch does not hold, move or refund money; payments go directly to the business.
• When a family saves a card, they authorize that business to charge it for booked sessions, packages, invoices and fees under the business's cancellation policy — and, if they turn on auto-pay, for each session after it happens. Families can turn auto-pay off at any time in the app.
• Prices, packages, cancellation policies and refunds are between the business and its families. Questions about a charge go to the business first.
• Payments recorded by hand (Zelle, Venmo, Apple Cash, cash and so on) happen outside Billfinch.

Your account and your data

• You are responsible for your account and for keeping your sign-in secure. Invite links give access to a family's or teacher's view of a business — share them only with that person.
• You own the data you put into Billfinch. You give us permission to store and process it only to provide the service to you.
• You are responsible for having the right to enter your clients' information, and for the invoices you send.
• Check invoices before you send them. Billfinch calculates amounts from the rates, sessions and packages you enter, and you remain responsible for what you bill.

Acceptable use

Don't use Billfinch for anything unlawful, to send spam, or to try to access other people's data or disrupt the service.

Availability and changes

We work to keep Billfinch running and your data safe, but the service is provided "as is", without warranties, and may change or occasionally be unavailable. We may update these terms; if a change is material, we'll update the date above.

Liability

To the extent the law allows, Billfinch is not liable for indirect or consequential losses, or for amounts billed or not billed through the service.

Ending

You can stop using Billfinch at any time and ask us to delete your data (see the Privacy Policy). We may suspend accounts that break these terms.

Contact

Email [email protected].